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Office Hours:
M-F 9-5
Sale Day 'til Close
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Scranton • Wilkes-Barre Auto Dealers Exchange: Making Monday
Night Special
by JW Coulter The
Pennsylvania Dealer News
- If the idea of a
car auction opening Monday evening, just after the dinner hour
strikes you as strange, you haven’t thought it through well
enough. SWADE, the Scranton • Wilkes-Barre Auto Dealers Exchange
has been running the
ir weekly sale that time for 23 years
- A Perfect Fit
- It is an industry
rule of thumb that dealers drool at big auctions and their 1000s
of units to pick from. Like most rules of thumb, this one is a
one-size-fits-all concept that doesn’t fit any auction or any
dealer correctly. SWADE has successfully thumbed its nose at
that rule of thumb for more than two decades. They have learned
that what the industry considers a given, just doesn’t work for
many dealers. Many other auctions might have questioned a night
auction over those years, but a few are beginning to wake up to
something that SWADE’s owners, Gene Scagliotti, and Joe Gaughan,
have known nearly a quarter of a century. Over the past few
years, some other Pennsylvania auctions have branched out into
evening auctions and others hold special sales after dinner.
- SWADES Beginnings
-
When Scagliotti and Gaughan
contemplated opening SWADE they looked at the dealers they would
service. They were looking to start an auction at a time when
auction growth was full speed and dealer service at auctions
left something to be desired. Making an auction that treated
dealers well was their first priority. They were not newcomers
to the car world. Joe Gaughan had some years into the service
end of the business, and Gene was the GM of a local new car
dealership. They set up SWADE’s first sale in a drive-in movie
lot, along Rt. 315 in Pit
tston.
- One of the keys to their planning of SWADE
was that they knew firsthand small dealerships were strapped for
time during the day. Bigger dealerships might be able to free up
the owner or at least a buyer to go to auctions, but mom and pop
dealerships, which are more the rule than the exception,
couldn’t afford to take a day off each week for the auction or a
day off for each auction. Putting SWADE’s kickoff time at 6:00
p.m. would mean that dealers could travel some distance, stay
for the entire auction, and only lose a few hours. The two
partners decided that late Monday afternoon and into the evening
would be the best time for the dealers, even if it might mean
some weekend work for them personally. Their idea, the evening
drive-in auction called SWADE, turned out to be a success.
- In time, the owner
of the drive-in property looked to cash in on the location, and
without giving the auction much notice put it up for sale. The
price was too salty for the young auction, so Gaughan and
Scagliotti hurriedly got a rental property along Keyser Avenue
in Taylor, a subsection of Scranton. SWADE never lost a beat in
the move, and it has stayed at the location ever since.
- Today
-
Keeping with their idea of treating dealers right, Joe and Gene,
better known as “Squeak,” keep a hands-on approach to the
business. Rather than coaching from the sidelines, the pair of
owners are a part of the SWADE team. They handle many details,
and the dealers that frequent the auction put great trust in
them. Many dealers who get tied up or come down with the flu
rely on Joe and Squeak to represent them on the block. Some
dealers have them do it because they can’t make the lanes on
time, and others who have gotten up there in years just make it
standard to have the SWADE guys represent them. If a dealer is a
newbie, and doesn’t really know the
ropes, having one of these guys rep his units will allow him to
learn the system on vehicles that do well. What a great way to
learn the auction business.
- Many times, Joe and
Squeak are on the block, with the seller in one ear on the phone
and bidders hot on a unit in the rapidly moving lane. The two
owners handle things quickly and smoothly. As you might also
figure when an issue
comes up between dealers, the two owners who have repped
thousands of units over the years have great expertise in
resolving an issue because weekly they walk in dealer shoes.
- Aside from
Gaughan and Scagliotti, several other family members help keep
the auction running. Justin Priblo, Gaughan’s grandson is the
auction’s Dealer Contact. Justin probably covers ten miles in
the course of the evening moving from the lot to the lanes and
the offices making sure that everything is running according to
plan. During sales, Gaughn’s daughter, Ellie Skutnick, and
Scagliotti’s daughter, Karen Krause, also handle multiple
auction duties. Familiar faces and voices to all who frequent
the auction are SWADE’s office manager, Melissa Smith, ‘Missy’
who oversees the office operation all week, and Jack Keenan,
SWADE’s Dealer Coordinator.
- If you happen
to stop by SWADE for a sale, you’ll notice that the entire staff
and management and their dealers seem to be one large extended
family. On Monday evenings, at a place where all have come as
only to do business, everyone feels like they have come home for
a family reunion. I suppose that is what Gene Scagliotti and Joe
Gaughan had in mind at the beginning. The personal touch that
they’ve put into SWADE comes back to them every week many times
over from the dealers who go there. And that is why Monday
nights on Keyser Avenue are special.


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